Delivery Information
Simple, transparent delivery. Review the available delivery details before completing your order.
Delivery at a glance
-
United Kingdom
Free delivery on every order. -
European Union
Shipping is calculated at checkout based on the delivery destination.
UK delivery
Free on every product and every order.
- No minimum spend
- No discount code required
- Available delivery services and estimated timeframes are shown at checkout, where provided
EU delivery
Enter your delivery address at checkout to see the exact shipping cost before you pay.
- Rates depend on the delivery destination
- Delivery times vary by destination and carrier
- An estimated delivery timeframe is shown at checkout, where available
After you order
- Dispatch: We will email you when your order has been dispatched.
- Tracking: If tracking is available for your delivery service, it will be included in the dispatch email.
- Delivery estimates: Weekends, public holidays, busy periods, and carrier delays can affect delivery times.
Need help with a shipment?
For more information about delivery, tracking, or an existing shipment, email hello@ultralyte.co.uk. If your question is about an order, include your order number so we can help more quickly.
If your parcel has not arrived within the estimated delivery window, or its tracking has not updated, please contact us using the same email address.
Check your address: Please make sure your delivery address is complete and correct before ordering. If you notice an error, contact us as soon as possible. We may not be able to change the destination after dispatch.
